Privacy Policy

Last Updated: March 2026

Nityaya by Camy ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how your personal information is collected, used, shared, and protected when you visit or make a purchase from nityayabycamy.com (the "Site").

1. Personal Information We Collect

When you visit the Site, make a purchase, or create an account, we collect certain personal information necessary to fulfill your requests:

  • Contact & Delivery Details: Name, billing address, shipping address, phone number, and email address.
  • Payment Information: Payment card details, UPI handles, or transaction IDs (processed securely via PCI-DSS compliant third-party gateways; we never store your raw credit/debit card numbers or CVV on our servers).
  • Order & Transaction Data: Order history, items in cart/wishlist, styling inquiries, and correspondence with our support team.
  • Technical & Browsing Data: IP address, browser type, device identifiers, time zone, operating system, and interaction data via cookies.

2. How We Use Your Information

We use the collected personal information for legitimate business purposes, including:

  • Order Fulfillment: Processing, manufacturing, packing, and delivering your orders (prepaid or COD).
  • Customer Communication: Sending order confirmations, tracking updates, and responding to inquiries.
  • Fraud Prevention & Security: Screening orders for potential fraud or security risks.
  • Website Improvement: Optimizing user experience, analyzing website traffic, and refining our collections.
  • Marketing (With Consent): Sending newsletters, new collection launches, or exclusive offers (you may opt out at any time).

3. Sharing Your Personal Information

We never sell, rent, or trade your personal data to third parties. We share your information solely with trusted third-party service providers who assist us in operating our business:

  • E-Commerce Platform: Our e-commerce store is hosted on Shopify, which safely powers our checkout and customer portal in compliance with global data privacy regulations.
  • Payment Gateways: Authorized RBI-compliant payment aggregators (e.g., Razorpay, PayU, Cashfree, Stripe) for secure payment processing.
  • Logistics Partners: Courier and fulfillment partners (e.g., Bluedart, Delhivery, DTDC) to deliver packages to your doorstep.
  • Legal & Regulatory Authorities: To comply with applicable laws, government regulations, or lawful court summons.

4. Cookies & Tracking Technologies

Our Site uses cookies and similar tracking tags to remember your shopping cart items, recognize you on return visits, and analyze website performance. You may choose to disable cookies through your browser settings, though certain interactive features of our store may be limited as a result.

5. Data Security & Storage

We implement robust technical and organizational security measures, including 256-bit SSL encryption, restricted administrative access, and secure server hosting to protect your personal data from unauthorized access, loss, or misuse.

6. Your Data Rights

As a valued customer, you have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections or updates to inaccurate information.
  • Request the deletion of your account and personal data (subject to statutory legal and tax record retention requirements).
  • Opt out of promotional communications at any time by clicking the "Unsubscribe" link or messaging our support team.

7. Grievance Officer & Privacy Inquiries

In accordance with the Information Technology Act, 2000, and rules made thereunder, should you have any grievances or questions regarding this Privacy Policy, please contact our Grievance Officer:

Brand / Trade Name: Nityaya by Camy
Founder: Camy Khokhani
GSTIN: 27AWPPS3957F1ZV
Attn: Privacy & Grievance Officer
Address: Shop No. 30, Building 2-E, Veena Santoor Phase 2, Sai Baba Nagar Road, Near Kamla Vihar Sports Club Lane, Borivali West, Mumbai, Maharashtra – 400092, India
Email: nityayabycamy@gmail.com
Phone / WhatsApp: +91 83839 83839
Instagram: @nityayabycamy