Terms of Service

Welcome to Nityaya by Camy. These Terms of Service ("Terms") govern your access to and use of our website nityayabycamy.com (the "Site") and the purchase of any products from us. By browsing, accessing, or placing an order on our Site, you agree to be bound by these Terms.

1. General & Store Terms

Nityaya by Camy operates this online store under the creative leadership of Camy Khokhani (GSTIN: 27AWPPS3957F1ZV). Throughout the site, the terms "we", "us", and "our" refer to Nityaya by Camy. By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions.

You represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

2. Products & Handcrafted Nature

All products are subject to availability. Because our collections feature artisan handcrafting, embroidery, and natural textile processes, subtle variations in weave, texture, and color may occur. These are the natural characteristics of handcrafted luxury and are not considered defects.

We make every effort to display the colors and details of our products accurately; however, we cannot guarantee that your monitor or smartphone display will accurately reflect actual garment tones.

3. Pricing & Payment

Prices for our products are subject to change without prior notice. All prices displayed are in Indian Rupees (INR) unless otherwise selected at checkout. Prices are inclusive of applicable GST (GSTIN: 27AWPPS3957F1ZV) where stated.

We accept payment via online payment methods (UPI, Cards, Netbanking) as well as Cash on Delivery (COD) for eligible pin codes. We reserve the right to modify or discontinue any product without liability at any time.

4. Order Confirmation, Refusal & Cancellation

Upon placing an order, you will receive an email and/or SMS order confirmation. Receipt of confirmation does not constitute final order acceptance. We reserve the right at our sole discretion to refuse or cancel any order for reasons including but not limited to:

  • Product unavailability or unforeseen fabric/material constraints.
  • Errors in pricing, product imagery, or description.
  • Orders identified by our automated fraud detection systems as unauthorized or fraudulent.
  • Unverified or unconfirmed Cash on Delivery (COD) orders.
  • Incomplete or non-verifiable customer contact/address information.

If an order is cancelled after your payment has been processed, a full refund will be initiated to your original payment method within standard banking timelines.

5. Intellectual Property Rights

All content published and made available on this Site — including but not limited to logos, trademarks, text, graphics, photography, product designs, video assets, illustrations, and website layout — is the exclusive intellectual property of Nityaya by Camy. Any unauthorized reproduction, duplication, copying, selling, or exploitation of our content without prior written consent is strictly prohibited.

6. Limitation of Liability

In no event shall Nityaya by Camy, its founders, directors, employees, or affiliates be liable for any indirect, incidental, punitive, special, or consequential damages arising out of your use of our website or products, including but not limited to loss of revenue, data, or personal dissatisfaction.

7. Governing Law & Legal Jurisdiction

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of India. Any disputes, controversies, or claims arising out of or in connection with this website or transactions shall be subject to the exclusive jurisdiction of the competent courts in Mumbai, Maharashtra, India.

8. Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates to our website. It is your responsibility to check our website periodically for changes.

9. Contact Information

Questions regarding the Terms of Service should be directed to:
Trade Name: Nityaya by Camy
Founder: Camy Khokhani
GSTIN: 27AWPPS3957F1ZV
Email: nityayabycamy@gmail.com
Phone: +91 83839 83839
Instagram: @nityayabycamy
Address: Shop No. 30, Building 2-E, Veena Santoor Phase 2, Sai Baba Nagar Road, Near Kamla Vihar Sports Club Lane, Borivali West, Mumbai, Maharashtra – 400092, India.